There is a huge communication gap that usually occurs between what someone is trying to say and what the receiver actually listens, that is because of passive listening, that occurs when you simply listen to what someone says and get out your points while active listening can make employees more productive as through active listening one brings all his attention and focus on the conversation so he gets the most out of it. But how can active listening improve work performance?
Faster Work Rate
Active listening between employees can help messages be delivered clearly and directly, enhance understanding, help tasks to be accomplished better, maintain focus on the task in hand and help work proceed at a faster pace which in turn can improve work performance among employees.
Active listening leads to effective communication in the workplace. Good listeners understand what is required faster, learn from what is being said and are able to employ the information they receive in the correct place which enables them to work effectively without mistakes, so active listening is a booster to better work and less mistakes and indeed can improve workplace performance.
Teamwork is a basic rule in any business nowadays, members in a team should be actively listening to one another to get the task done perfectly, active listening boosts efficient collaboration between team members and enhances effective communication, giving the chance to each team member to express his opinion, ideas, suggestions and concerns and make sure that they aren’t ignored or misunderstood, as a result active listening can promote efficient collaboration and improve work performance.
Innovation and Constant improvement
Innovation comes from the power of human ideas, so if those ideas aren’t communicated effectively nothing will be achieved, and here comes the turn of active listening that help employees feel heard and valued and in turn encourages them to express themselves, innovate and seek constant improvement which can help improve performance in the workplace.
As effective communication is the backbone of any business nowadays and it is a two-way process where messages are delivered from a sender to a receiver who has to be actively listening to understand the message and perform the task well, lights should be shed on the importance of active listening and how it can improve work performance.
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