- Experience Level Entry Level - Jr. Level/Fresh Grad
- Total Years Experience 1+
- Academic Degree Bachelor Degree
Responsibilities & Duties:
- Installation, commissioning and repairing of the company’s devices according to the companies’ specification
- Providing instructions and training to the customer on the operation and maintenance of the company’s devices
- Troubleshooting customers faults via phone calls, emails, and video conferences
- Demonstration of the company’s devices at customers factories or at our office
- Creating a close relationship to the customers of his business territory. “travel up to 70% inside and outside of Egypt”
- Advising management regarding customer satisfaction, demands, product performance, and suggestions for product improvements
- Taking care of all the administrative work related to service (quotes, orders, order confirmations, shipping documents, payments).
- Taking care of all customers’ service requests
- Bachelor of engineering from a private university (electronics or mechatronics)
- 1-2 years of experience
- Microsoft office
- Fluent English Speaker
- Able to work comfortably in a fast-paced environment.
- Car and driving license.